Privacy Policy

Skyview Electronics is a locally owned technology service company based at 46 Baldwin St N, Whitby, Ontario L1M 1A2, serving Whitby, Oshawa, Ajax, Pickering, and the wider Durham Region. We provide computer repair, managed IT support, networking, and security camera services for homes and businesses.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices you have. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information you give us: your name, email address, phone number, service or mailing address, and the details of the request when you submit a quote, book an appointment, contact us, or purchase a service or product.

Service information: details about the devices, networks, accounts, or systems we are asked to work on, only to the extent needed to diagnose and complete the work you have requested.

Website information: a minimal set of first-party cookies used to remember your preferences and keep the site working. We do not use the website to build advertising profiles or track you across other sites.

To respond to your enquiries, prepare quotes and estimates, schedule and perform services, supply products, and provide support.

To process payments, issue invoices, and keep accurate business and accounting records as required by law.

To improve our services and communicate with you about your service, appointment, or account. We do not sell your personal information.

We share personal information only with trusted service providers who help us run the business, and only with the information they need. These may include accounting and bookkeeping software (such as Intuit QuickBooks), scheduling and booking tools, payment processors, and shipping or courier partners.

These providers are required to safeguard your information and may only use it to perform services for us. We may also disclose information where required by law, to comply with a legal process, or to protect our rights, property, or safety.

We use reasonable physical, technical, and administrative safeguards appropriate to the sensitivity of the information, including restricted access and secure handling of credentials and records. No method of transmission or storage is perfectly secure, but we work to protect your information against loss, theft, and unauthorized access.

We keep personal information only as long as needed to provide the service you requested and to meet legal, accounting, and tax obligations. When it is no longer required, we securely delete or anonymize it.

Under PIPEDA you may request access to the personal information we hold about you, ask us to correct it if it is inaccurate, or withdraw your consent to certain uses, subject to legal and contractual limits.

To make a request, or to ask a question about this policy, contact us using the details below. We will respond within a reasonable time.

We may update this Privacy Policy from time to time. The effective date below shows when it was last revised. Material changes will be posted on this page.

Skyview Electronics, 46 Baldwin St N, Whitby, Ontario L1M 1A2. Phone: (905) 655-3661. Email: helpdesk@skyviewe.com.