Privacy Policy
Short version: we collect only what we need to fill your order and support you, we never sell your data, and Canadian privacy law (PIPEDA) governs everything we do.
Last updated: December 25, 2025
The essentials
- What we collect: order details (name, contact, address), support records, and anonymized site analytics. Phone calls to and from us are recorded for quality and order verification — prefer not to be? Tell the agent and we'll use email instead.
- Payments: processed by Square (and Flexiti for financing). We never see or store your card numbers.
- Sharing: only with partners serving your order — Square, Flexiti, CPS (warranty), shipping carriers. We never sell, rent, or trade your information.
- Marketing: only if you opt in (CASL). One-click unsubscribe on every email.
- Retention & security: order records kept 7 years (CRA), call recordings up to 24 months, encrypted systems. Traded-in devices wiped to NIST 800-88 before resale.
- Your rights: ask anytime to see, correct, or delete your information (subject to legal retention).
Questions
Privacy Officer, Skyview Electronics
support@skyviewe.com · 905-655-3661
46 Baldwin St N, Whitby, Ontario L1M 1A2
Unresolved concerns: Office of the Privacy Commissioner of Canada (priv.gc.ca).